Reporting a Claim

 

To ensure your claim is handled promptly and accurately, follow the steps below for the specific incident.

General Liability (including Governance, Data Breach, and Public Assets):

The member:

  • Complete the General Incident Report Form as thorough and timely as possible.
  • Collect any other supporting documentation that will help in the adjusting of the claim.
  • Report the claim immediately to your agent by emailing or faxing the completed General Incident Report Form with any supporting documentation.
  • Keep all documentation for your file.

The agent:

Business Auto:

The member:

  • Contact the local authorities (if necessary).
  • Complete the Auto Incident Report Form as thorough and timely as possible.
  • Collect any supporting documentation that will assist in adjusting the claim (estimates, photos, etc).
  • Report the claim immediately to your agent by emailing or faxing the completed Auto Incident Report Form with any supporting documentation.
  • Keep all documentation for your file.

The agent:


What if the first notice of loss to the member is the service of a Summons and Complaint?

The member:

  • Complete the General Incident Report thoroughly and accurately
  • Provide the completed report and a copy of the Summons and Complaint to your independent agent.
  • REMEMBER:  There is a 20-daytime limit to answer the Complaint from the date of service (otherwise, you could be in default and a judgement may be entered against you).

The agent:

  • Promptly complete a Loss Notice using the provided General Incident Report.
  • Email the completed report and a copy of the Summons and Complaint to ndirfclaims@ndirf.com.

 

If you have any questions, email NDIRF Claims at ndirfclaims@ndirf.com or call 701-224-1988.