TOP 5 APRIL 2024 COMPLETED LOCALGOVU COURSES

 

Want to know what other North Dakota local governments learned about this past April? Check out the April top 5 most frequently completed LocalGovU courses below:

*Course names and descriptions by LocalGovU (accessed June 5, 2024, from www.LocalGovU.com/NDIRF)

1. Anti-Harassment in the Workplace

Harassment in the workplace is a serious issue that requires a thorough understanding to promote awareness and ultimately prevention. Improper behavior in the workplace may have significant consequences for those involved, for yourself as an employee, and your employer. Recognizing the various types of harassment will help you to identify potential warning signs and take the necessary steps to report harassment.

2. Sexual Harassment in the Workplace

Improper behavior in the workplace may have significant consequences both for yourself and your employer. If you are a victim of sexual harassment, this may create a hostile work environment which takes a toll on your career, your personal life, and your health. Recognizing what sexual harassment is, both the subtle cues as well as the overt advances, will help you to identify potential warning signs and take the necessary steps to report sexual harassment.

3. Defensive Driving Basics

This course will dive into the basics of defensive driving, including its definition, purpose, and importance, as well as the factors that play an important role from the driver’s perspective. We will also discuss the equipment and judgment necessary for driving safely, as well as review the types of impairment that should be avoided to increase driver safety.

4. Successful Customer Interactions

There is a strong correlation between customer satisfaction and the success of a business or department. Welcoming customers means working to create satisfied customers from the inside-out. When local government creates satisfied customers, we create empowered and informed citizens. In this course, learners will discover how to interact as co-workers and service providers. We will also cover understanding the customer goal and how to create goals that will lead to successful customer interactions.

5. Ethical Behavior for Local Government

In this course, we will define ethical behavior, provide examples of work situations where a thorough understanding of workplace ethics may be applied, and ways in which you can determine if your decisions and behavior are meeting the appropriate standards.

5. Developing Effective Communication Skills

Communicating with coworkers, clients, and management is a core activity for most positions. If you communicate effectively, you are more likely to achieve success in your career and personal life. Being a good listener and knowing how to write effective documents will also ensure your success as a communicator. This course will provide you with tools and suggestions on how to accomplish this goal.

If your entity is interested in learning how the NDIRF’s LocalGovU online training platform can support employee training initiatives, reach out to our Director of Member Services Corey Olson at Corey.Olson@ndirf.com. LocalGovU is offered free to NDIRF members.

Register today to start your LocalGovU professional development journey at www.NDIRF.com>Member Benefits>Online Training.

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