A woman standing alone wears a white shirt is in the right-hand corner. She is in the foreground. She has bent her elbow to place her fingertips to her temple while her chin is tilting down, emoting signs of stress or worry. In the left-hand corner are three people, two women and one man, who appear to be talking while looking at the woman standing alone. These people are in the background, and they are out of focus.

Top 5 October 2024 Completed LocalGovU Courses

Want to know what other North Dakota local governments learned about this past October? Check out the October top 5 most frequently completed LocalGovU courses below:

*Course names and descriptions by LocalGovU (accessed Nov. 12, 2024, from www.LocalGovU.com/NDIRF)

1. Anti-Bias Training For Law Enforcement (1 hour)

The face of America continues to evolve, and our nation is more diverse than ever before. People in cities, suburbs, and towns served by law enforcement are a rich tapestry of races, ethnicities, religions, and cultures. This diverse group of individuals deserves to be treated with kindness, compassion, and respect. Unfortunately, tragedies can result when there is an adversarial relationship or misunderstanding between law enforcement and the community. Recognizing the diversity and types of bias when serving the community will reduce misunderstandings, confusion, and stereotypes while promoting knowledge and awareness for the officer. In this one-hour course, we will explore many effective strategies to help you to connect with the community along with recommendations you can use immediately.

2. Airborne and Bloodborne Pathogens

Humans are walking sources of air and fluid, and the air and fluid of others are potential sources of infections for first responders. This 1-hour course will review the airborne and bloodborne pathogens first responders commonly encounter in serving their communities, as well as the equipment and preventative measures that protect first responders from infectious pathogens.

3. Time Management Skills

Time can feel like a fleeting object. With only so many minutes in the day to accomplish all of the tasks you set out to do, its important to be able to manage your time wisely and effectively. In this course, learners will explore the ways they can manage their time, defeat procrastination, and accomplish their goals not only in the workplace but also their personal lives.

4. Emotional Intelligence for Leaders (Tied for fourth)

There are many traits and characteristics of a good leader, but recent research has discovered the impact emotional intelligence plays in a leaders success. This course will instruct and provide leaders with techniques to grow and develop in their emotional intelligence and become better leaders.

4. Interviewing Skills for Managers: Conducting an Interview (Tied for fourth)

This course is designed to provide managers with the knowledge and skills to recruit and onboard the right talent. Behavioral interviewing is a proven hiring technique that will allow you to hire candidates who have the necessary skills to perform at the highest level on a job. This technique has a higher percentage than traditional interviewing processes for predicting the future of job candidates.

4. Understanding Behavior, Burnout, and Depression (Tied for fourth)

In our fast-paced world, many people are tired, overworked, and stressed. Between the constant flow of e-mails, being tethered to a smartphone, and other social, family, and work responsibilities, finding your ‘normal’ can be challenging. Not surprisingly, some people seem to have more issues with stress than others. We know that some stress is healthy, but constant levels of stress can become problematic to the point of burnout and depression. To truly understand the human condition, we need to define what is normal vs. abnormal behavior. Recognizing the signs and symptoms of stress, burnout, and depression will help you to pinpoint warning signs in yourself and others.

5. Successful Customer Interactions (Tied for fifth)

There is a strong correlation between customer satisfaction and the success of a business or department. Welcoming customers means working to create satisfied customers from the inside-out. When local government creates satisfied customers, we create empowered and informed citizens. In this course, learners will discover how to interact as co-workers and service providers. We will also cover understanding the customer goal and how to create goals that will lead to successful customer interactions.

5. Workplace Bullying (Tied for fifth)

When we think of bullying, we immediately associate it with the school yard, certainly not something we face as an adult. Unfortunately, bullying in the workplace occurs more often than you think. In fact, there are various forms of bullying, from overt forms to those which are quite passive. Workplace bullying may have significant consequences for those involved, for yourself as an employee as well as your employer. A thorough understanding of workplace bullying will help promote awareness and ultimately prevention.

Register Today!

If your entity is interested in learning how the NDIRF’s LocalGovU online training platform can support employee training initiatives, reach out to our Director of Member Services Corey Olson at Corey.Olson@ndirf.com. LocalGovU is offered free to NDIRF members.

Register today to start your LocalGovU professional development journey at www.NDIRF.com>Member Benefits>Online Training.

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