August 2021 Edition: Top Five Most Popular LocalGovU Courses
Published: 9/28/21 (Tue)
Many of August 2021’s Top Five Most Popular LocalGovU Courses were popular last month, meaning the following LocalGovU courses provide relevant training for North Dakota political subdivisions.
Log in to LocalGovU today by visiting www.NDIRF.com>Training to take the following courses today! The course names and descriptions are written as provided in LocalGovU.
Anti-Harassment in the Workplace
Harassment in the workplace is a serious issue that requires a thorough understanding to promote awareness and ultimately prevention. Improper behavior in the workplace may have significant consequences for those involved, for yourself as an employee, and your employer. Recognizing the various types of harassment will help you to identify potential warning signs and take the necessary steps to report harassment.
Successful Customer Interactions
There is a strong correlation between customer satisfaction and the success of a business or department. Welcoming customers means working to create satisfied customers from the inside-out. When local government creates satisfied customers, we create empowered and informed citizens. In this course, learners will discover how to interact as co-workers and service providers. We will also cover understanding the customer goal and how to create goals that will lead to successful customer interactions.
Family and Medical Leave Act
In previous eras, people often became caught in an "either/or" situation because employers were not always cooperative when individuals needed time for personal matters. Employees ran the risk of losing their jobs and benefits if they made the choice of putting their family first. Fortunately, the Family and Medical Leave Act (FMLA) entitles eligible employees to take the time they need to handle life events. We will go over the FMLA in detail to help you understand the basic provisions and how the FMLA can benefit you.
Violence in the Workplace
This one-hour course focuses on the prevention and what to do in the event of workplace violence. Additionally, the Violence in the Workplace eLearning course serves as a helpful tool to identify potential warning signs.
Ethical Behavior for Local Government
In this course, we will define ethical behavior, provide examples of work situations where a thorough understanding of workplace ethics may be applied, and ways in which you can determine if your decisions and behavior are meeting the appropriate standards.
If you have any questions about logging into LocalGovU or becoming an administrator, contact Director of Member Services Corey Olson at Corey.Olson@ndirf.com or (701) 751-9107. As a LocalGovU administrator, you can build training curriculums and assign courses to employees. Automatic email reminders are sent to employees until they complete the course.