July 2023: Top 5 LocalGovU Courses
Published: 8/04/23 (Fri)
Want to know what other North Dakota local governments are learning about over the summer? Check out the Top 5 most frequently completed LocalGovU courses in July below:
*Course names and descriptions by LocalGovU (Aug. 4, 2023).
1. Defensive Driving Basics
This course will dive into the basics of defensive driving, including its definition, purpose, and importance, as well as the factors that play an important role from the driver’s perspective. We will also discuss the equipment and judgment necessary for driving safely, as well as review the types of impairment that should be avoided to increase driver safety.
2. Children and Law Enforcement
The abuse, disappearance, or loss of a child is hard, not only for the family but also on the officer involved in the case. This one-hour training block will touch on tools and resources available to law enforcement in the event of a child related crime as well as the importance of helping officers involved in a case where the death of a child has occurred.
3. Advanced Defensive Driving Techniques (Tied)
This course concentrates primarily on advanced defensive driving techniques. You will be given instruction on how to drive defensively in adverse conditions including heavy rain, snow, and ice. We will further discuss how to share the roadways with other motorists, cyclists, and pedestrians.
3. Driving While Distracted (Tied)
According to the National Center for Statistics and Analysis, every day 9 people die and over 1,000 are involved in a car accident as a result of distracted driving. No matter how long you have had your license, how good of a driver you are, or how safe the roads are, we are all susceptible to driving while distracted. This course will cover the different types of distracted driving, how to avoid each type, as well as evaluate examples of distracted driving in order to focus on how to improve your safety on the road.
4. Successful Customer Interactions
There is a strong correlation between customer satisfaction and the success of a business or department. Welcoming customers means working to create satisfied customers from the inside-out. When local government creates satisfied customers, we create empowered and informed citizens. In this course, learners will discover how to interact as co-workers and service providers. We will also cover understanding the customer goal and how to create goals that will lead to successful customer interactions.
5. Anti-Harassment in the Workplace
Harassment in the workplace is a serious issue that requires a thorough understanding to promote awareness and ultimately prevention. Improper behavior in the workplace may have significant consequences for those involved, for yourself as an employee, and your employer. Recognizing the various types of harassment will help you to identify potential warning signs and take the necessary steps to report harassment.
5. (Tie) Family and Medical Leave Act (FMLA)
In previous eras, people often became caught in an "either/or" situation because employers were not always cooperative when individuals needed time for personal matters. Employees ran the risk of losing their jobs and benefits if they made the choice of putting their family first. Fortunately, the Family and Medical Leave Act (FMLA) entitles eligible employees to take the time they need to handle life events. We will go over the FMLA in detail to help you understand the basic provisions and how the FMLA can benefit you.
Want to learn how to start using LocalGovU today at your entity? Go here: North Dakota Insurance Reserve Fund - Blog (ndirf.com).