November 2021 Edition: Most Popular LocalGovU Courses

Published: 12/14/21 (Tue)

If you’ve been following our blog over the past year, you may have noticed our continued focus on LocalGovU, our online training platform that offers thousands of local government training courses at no cost to our members.

The courses LocalGovU offers range from General Safety and HR Development to Information Technology and Transit and Fleet operations, making it a great training tool for employees from all departments at your political subdivision.

We’ve listed the most popular November courses below – and provided LocalGovU’s course description for each – so you can determine if you want to add one of these courses to your training list:

Anti-Harassment in the Workplace

Harassment in the workplace is a serious issue that requires a thorough understanding to promote awareness and ultimately prevention. Improper behavior in the workplace may have significant consequences for those involved, for yourself as an employee, and your employer. Recognizing the various types of harassment will help you to identify potential warning signs and take the necessary steps to report harassment.

Defensive Driving Basics

This course will dive into the basics of defensive driving, including its definition, purpose, and importance, as well as the factors that play an important role from the driver’s perspective. We will also discuss the equipment and judgment necessary for driving safely, as well as review the types of impairment that should be avoided to increase driver safety.

Ethical Behavior for Local Government

In this course, we will define ethical behavior, provide examples of work situations where a thorough understanding of workplace ethics may be applied, and ways in which you can determine if your decisions and behavior are meeting the appropriate standards.

Ethics in Law Enforcement

Ethics plays a role across every profession and every discipline but perhaps none more significantly than in law enforcement. In today's environment, with the use of body cams and camera phones, increased media, and public scrutiny, law enforcement agencies must ensure an ethical environment both for themselves and the public they serve. With this in mind, in this course, we will discuss ethics and values in policing and how to develop an ethical mindset. We will also discuss the importance of improving ethics in policing through awareness and training, along with examining ethical dilemmas.

Family and Medical Leave Act (FMLA)

In previous eras, people often became caught in an "either/or" situation because employers were not always cooperative when individuals needed time for personal matters. Employees ran the risk of losing their jobs and benefits if they made the choice of putting their family first. Fortunately, the Family and Medical Leave Act (FMLA) entitles eligible employees to take the time they need to handle life events. We will go over the FMLA in detail to help you understand the basic provisions and how the FMLA can benefit you.

Successful Customer Interactions

There is a strong correlation between customer satisfaction and the success of a business or department. Welcoming customers means working to create satisfied customers from the inside-out. When local government creates satisfied customers, we create empowered and informed citizens. In this course, learners will discover how to interact as co-workers and service providers. We will also cover understanding the customer goal and how to create goals that will lead to successful customer interactions.

Winter Driving Safety

In this video tip, PoliceOne Contributor Dave Smith discusses some of the dangers of winter driving and offers the reminder that as the winter seasons begins its important to refresh your memory and if possible, your physical skills on how vehicles respond on slick road surfaces.

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