Reporting a Claim
If an event occurs in which coverage could be triggered through the NDIRF, report the incident to NDIRF as quickly as possible. The NDIRF has created 4 loss reports that can be utilized by both the member and the agent to collect vital information to get the claim submitted promptly and accurately.
- Liability Incident Report for general, governance, cyber, and professional liability claims
- Auto Incident Report for any auto incident to the member’s auto is involved
- Property Loss Report for loss to mobile equipment or property
- Glass Only Report for glass only claims for either auto and/or mobile equipment
>>> These reports are available as fillable PDF’s by clicking here. <<<
There are two simple ways to utilize our reports to submit a claim:
Members can complete the specific report, save a copy for their file, and email it to their local agent with any supporting documentation.
Members can contact their local agent either by phone or in person to complete the specific report.
After one of these steps are completed, the agent can submit the loss report and supporting documentation to the NDIRF claims team at firstname.lastname@example.org. Once the completed report(s) is/are received and reviewed by our claims department, the Claim Contact will be contacted with the claims adjuster’s name and contact information, and a claim number.
What if the first notice of loss to the member is the service of a Summons and Complaint?
Follow one of the two steps above and attach a copy of the Summons and Complaint for the agent.
*IMPORTANT: There is a 21-day time limit to answer the Complaint from the date of service (otherwise, you could be in default and a judgment may be entered against you).
**Completing the Loss Report as thorough as possible is essential to getting the claim started promptly and accurately.**