NDIRF Promotes Pic to Director of Claims


The North Dakota Insurance Reserve Fund (NDIRF) is proud to announce Keith Pic has been promoted to Director of Claims. This news follows the retirement announcement of Director of Claims Jeff Cahill, effective January 14, 2022. 

Pic joined the NDIRF in June 2012 as an Outside Claims Adjuster, supporting NDIRF members throughout the claims reporting and resolution processes for liability, automobile, and public assets coverage types. In January 2018, he was promoted to Assistant Director of Claims in which he supervises a multi-line claims department, and maintains compliance with claims management systems, reinsurance reporting guidelines, and the state’s insurance department. Prior to working at the NDIRF, he served as an independent adjuster and claims representative for two years. 

Pic also served 14 years in the Army National Guard, obtaining the rank of Staff Sergeant. He had deployments to Iraq and Afghanistan as well as state activations for a humanitarian mission to Haiti, several flood response efforts, and, most recently, COVID-19 support. He concluded his military career in battalion operations. 

Pic’s first day as Director of Claims will be November 1, 2021, allowing the NDIRF to ensure the transition is smooth for members and employees alike. The NDIRF will retain Cahill in a consulting capacity until his January 2022 retirement. In his new role, Pic will be responsible for all services and activities of the NDIRF claims department, including staffing, budgeting, and implementation and monitoring of all other claims department policies and procedures.

Pic has a bachelor’s degree from North Dakota State University (Fargo, N. Dak.) and is currently pursuing a master’s degree in risk management and insurance from Florida State University – College of Business (Tallahassee, Fla.). He is the president of the ND Roughrider CPCU Society Chapter, a member of The Institutes CPCU Society Ethics Committee, and holds CPCU, CIC, AIC-M, AIM, AINS, and SCLA designations. 

Photo: Keith Pic